1. Data Acquisition
GraniteEdge Janitorial collects critical corporate data necessary to execute commercial maintenance contracts. This includes facility schematics, alarm codes, corporate contact matrices, and billing information. Digital telemetry (cookies) is utilized strictly to analyze web traffic anomalies.
2. Data Utilization
Your data is weaponized for one purpose: protecting your facility. We use it to dispatch crews, enforce Service Level Agreements (SLAs), and generate Quality Assurance reports. We do not engage in data brokering. Your information is never sold.
3. Infrastructure Defense
Given the secure nature of our industrial and corporate clients in Montreal, all digital records are encrypted. Physical site details (access codes, server room locations) are restricted to cleared operational management and distributed to field staff only on a "need-to-know" basis for immediate shift execution.
4. Law 25 Compliance
In accordance with Quebec's Law 25, clients possess the absolute right to demand transparency regarding the data we hold, and the right to request its obliteration (the right to be forgotten), provided it does not conflict with active contractual obligations or CNESST reporting requirements.
5. Compliance Director
Direct all data privacy inquiries to our compliance desk:
Email: [email protected]
Address: 1250 René-Lévesque Blvd W, Montreal, QC H3B 4W8